Anti-Spam Policy
Last Updated: June 12, 2025
This Anti-Spam Policy describes the standards and practices that Bithavo Lurax applies to all electronic communications sent through or in connection with the bithavolurax.com platform. By using our services, you agree to comply with this policy in full.
1. Purpose and Scope
Bithavo Lurax is committed to maintaining a communication environment that is respectful, relevant, and free from unsolicited or deceptive messaging. This policy applies to:
- All registered users of the platform
- All automated or manual communications sent via our systems
- Third parties who integrate with or use our services to deliver messages
- Any outbound communication initiated by Bithavo Lurax on behalf of users
This policy covers email communications, in-platform notifications, and any other electronic messaging channels operated through bithavolurax.com.
2. Definition of Spam
For the purposes of this policy, spam refers to any unsolicited, bulk, or deceptive electronic communication. This includes but is not limited to:
- Unsolicited commercial messages sent to recipients who have not given explicit consent
- Bulk messages sent without a legitimate relationship with the recipient
- Messages containing false, misleading, or deceptive header information
- Messages with subject lines that do not accurately reflect the content
- Communications that disguise the identity of the sender
- Messages that do not include a functional and clearly visible unsubscribe mechanism
- Repetitive or irrelevant messages sent to the same recipient in a short period
3. Our Commitments
3.1 Consent-Based Communication
Bithavo Lurax sends electronic communications only to individuals who have provided explicit, informed consent. Consent is obtained at the point of registration, subscription, or through a clearly presented opt-in mechanism. We do not purchase, rent, or use third-party email lists.
3.2 Transparent Sender Identity
All messages sent by Bithavo Lurax clearly identify the sender. Our communications include our company name, a valid reply-to address, and our physical contact address. We do not use misleading sender names or domains.
3.3 Accurate Subject Lines and Content
We ensure that all subject lines and message previews accurately reflect the content of the communication. We do not use deceptive or sensationalist language to encourage opens or clicks.
3.4 Unsubscribe Mechanism
Every marketing or promotional communication includes a clearly visible and functional option to opt out of future messages. Unsubscribe requests are processed promptly and without requiring unnecessary steps from the recipient. Once a user opts out, they will not receive further promotional communications unless they explicitly re-subscribe.
3.5 Technical Safeguards
We implement technical measures to prevent our platform from being used to send spam. These measures include rate limiting, abuse detection, account verification requirements, and monitoring of outbound message patterns.
4. User Obligations
Users of the Bithavo Lurax platform are prohibited from using our services to engage in any form of spamming. Specifically, users must not:
- Send unsolicited messages to any individual or group through the platform
- Use the platform to collect email addresses or contact information without consent
- Forge or alter message headers to conceal the origin of a communication
- Use automated tools or scripts to send bulk messages without prior written approval
- Distribute messages containing malicious code, phishing content, or deceptive links
- Impersonate Bithavo Lurax or any other individual or organization in communications
- Circumvent any unsubscribe, opt-out, or blocking mechanism
Violation of these obligations may result in immediate suspension or termination of access to the platform, and may be reported to relevant authorities or internet service providers.
5. Reporting Spam
5.1 How to Report
If you believe you have received a communication that violates this policy, or if you suspect our platform is being used to send spam, please contact us immediately. You may reach us at:
| Contact Method | Details |
|---|---|
| info@bithavolurax.com | |
| Phone | +380362245731 |
| Postal Address | Shveds'ka St, 2, Poltava, Poltava Oblast, Ukraine, 36000 |
| Website | Contact Form |
5.2 What to Include in Your Report
To help us investigate efficiently, please include the following information when reporting suspected spam:
- The full content of the message, including subject line
- The sender address and any visible header information
- The date and time the message was received
- Any links or attachments included in the message (do not click suspicious links)
- A description of why you believe the message constitutes spam
5.3 Investigation and Response
We take all spam reports seriously. Upon receiving a report, we will investigate the matter and take appropriate action, which may include warning or suspending the responsible account, blocking associated sending addresses, and cooperating with third-party abuse reporting systems.
6. Third-Party Services and Integrations
Bithavo Lurax may use third-party email delivery providers to facilitate communications. All such providers are selected based on their adherence to anti-spam standards and best practices. We require that these providers maintain equivalent or higher standards of compliance as described in this policy.
We do not authorize any third party to send communications on our behalf that do not comply with this policy. If you receive a message claiming to be from Bithavo Lurax that appears suspicious or unauthorized, please report it to us immediately.
7. Consequences of Violations
Failure to comply with this Anti-Spam Policy may result in one or more of the following actions, at the sole discretion of Bithavo Lurax:
- Formal warning issued to the account holder
- Temporary suspension of platform access
- Permanent termination of the user account
- Removal of associated content or messaging capabilities
- Reporting of the violation to internet service providers, abuse registries, or relevant authorities
- Legal action where applicable under the terms of our service agreement
8. Changes to This Policy
Bithavo Lurax reserves the right to update or modify this Anti-Spam Policy at any time. Changes will be reflected by an updated date at the top of this page. Continued use of the platform following any changes constitutes acceptance of the revised policy. We encourage users to review this page periodically to stay informed of our current practices.
9. Contact and Feedback
If you have questions about this policy, wish to provide feedback, or need to reach our team for any reason related to electronic communications and spam prevention, we welcome your contact through any of the channels listed in Section 5.1 above, or by visiting our contact page.
You may also learn more about our organization and values by visiting our About Us page.